Newpklock FAQ — All Your Questions Answered in One Place

The Newpklock referral program is simple. Log in, go to the "Referral" section, and you'll find your unique referral code or link. Share it with a friend, and when they register using your code, the rewards kick in.

When do bonuses arrive? Once your referred friend completes registration and makes their first deposit, the referral bonus is credited to your account — usually within 15 to 30 minutes of the deposit being confirmed.

• Referrer (you) will receive: Earn a bonus of ৳300 to ৳1,000 depending on your friend's first deposit.
• Referred friend will receive: On top of the standard welcome bonus, new members also receive extra free spins or cashback.
• How many friends can you refer? No limit — the more friends you bring, the more bonuses you earn.
• Bonus withdrawal conditions: Referral bonuses carry a 5x turnover requirement — once met, you can withdraw instantly.

A referral code cannot be added after registration, so make sure to give it to your friend beforehand.

If the Newpklock app suddenly won't open or shows an update prompt, a few quick steps will get it working again.

App won't open (crash or blank screen):

• First, fully close the app and restart your phone.
• Go to Settings → Apps → Newpklock → Storage → Clear Cache, then relaunch the app.
• Check your internet connection — make sure your Wi-Fi or mobile data is working properly.
• If the issue persists, uninstall the app and Newpklock app page Download the latest APK from

If you see an update prompt:

• Go to the app page and download the latest version. You can install it directly over your existing version — no data will be lost.
• During installation, you may need to enable "Install apps from unknown sources" — turn this on in your device Settings.

If the issue isn't resolved: Open newpklock.xyz in your mobile browser — everything works fully on the website as well. For faster assistance, share your phone model and Android version in Live Chat.

Minimum deposit amount at Newpklock ৳200. That means you can activate your account and start playing with as little as ৳200.

No separate conditions apply for the welcome bonus — A ৳200 deposit still earns you a 100% bonus, though the bonus amount will also be ৳200. The more you deposit, the bigger your bonus — up to a maximum of ৳5,000.

• ৳200 deposit: Bonus ৳200, total playing balance ৳400
• ৳1,000 deposit: Bonus ৳1,000, total balance ৳2,000
• ৳5,000+ Deposit: Bonus up to ৳5,000, total balance ৳10,000+

The maximum daily deposit limit is ৳50,000. A minimum of ৳200 applies to every deposit. The same limits apply across all three methods — bKash, Nagad, and Rocket.

Newpklock currently supports three major mobile financial services in Bangladesh:

• bKash: Bangladesh's most popular mobile banking service. Supported for both deposits and withdrawals. Payments are confirmed instantly.
• Nagad: Bangladesh Post Office mobile banking service. Transactions are just as instant as bKash. Many users prefer it for its lower fees.
• Rocket: Dutch-Bangla Bank's mobile banking service — especially convenient for existing DBBL users.

Important Rules: You must transact using the bKash/Nagad/Rocket account registered under the same mobile number you used to sign up for Newpklock. Payments sent from another person's number will not be accepted and may take time to return.

Deposits typically reflect in your balance within 1–5 minutes. Withdrawals reach your mobile within 5–10 minutes for KYC-verified accounts.

Newpklock's VIP program has four tiers: Bronze, Silver, Gold, and Diamond. Everyone starts at Bronze after registering.

How to level up: Loyalty points accumulate with every bet you place. Once you hit a certain threshold, your tier is upgraded automatically.

• Bronze: After registration — monthly cashback up to ৳500, plus a welcome bonus.
• Silver: At 5,000 points — cashback increases and a special birthday bonus kicks in.
• Gold: At 25,000 points — Dedicated support, faster withdrawals, and monthly free spins.
• Diamond: At 1,00,000 points — Personal Account Manager, exclusive tournament invitations, and the highest cashback rate.

Points can be converted to cashback or free spins at any time. Log in and go to the "Rewards" section to see your current point balance and how far you are from the next tier.

Getting started with cricket betting at Newpklock is straightforward. After logging in, head to the "Match Odds" menu at the top, where you'll find a full list of ongoing and upcoming cricket matches.

Placing Your First Bet — Step by Step:

• Step 1: Click on your preferred match — Bangladesh vs any team, IPL, or any international series.
• Step 2: Choose a market — Match Winner is the simplest and the best place to start if you're new.
• Step 3: You'll see the odds next to each team (e.g., 1.85). Click the odds for your chosen team.
• Step 4: Enter your stake in the bet slip and tap "Place Bet".

Popular Cricket Markets:

• Match Winner (which team will win)
• Toss Winner
• Top batsman (who will score the most runs)
• First Wicket (at what score the first wicket falls)
• Over/Under (total runs scored)
• Live Betting (place bets at any point during the match)

In Live Betting, odds change every moment, so you need to act fast. Start by placing small bets on the Match Winner market to get a feel for it.

Yes, Newpklock offers several responsible gaming tools — all free and accessible as soon as you log in.

Deposit limit (most effective):

• Log In → Settings → Responsible Gaming → Deposit Limit.
• Set a daily, weekly, or monthly limit — whichever works best for you.
• Lowering your limit takes effect immediately. Increasing it requires a 72-hour wait — this delay is intentional.

Loss limit: Once you hit a set loss limit, your session ends automatically. Can be set from a minimum of ৳500.

Self-Exclusion: If you'd like to take a break for a while, just let us know via live chat. You can choose any duration from 7 days to permanent. All promotional messages will also be paused during this period.

Session Time Reminder: After 2 consecutive hours of play, you'll receive a "Take a Break" notification.

If you need help using any tool, just reach out via live chat — no questions asked, and it'll be sorted right away. For more details Responsible Play Page See.